Refund policy
LUXE LIVING FASHIONS — RETURN & EXCHANGE POLICY
At Luxe Living Fashions, we take great pride in the craftsmanship and quality of every design that leaves our atelier. Each piece is carefully inspected, packaged, and shipped with precision to meet the uncompromising standards of modern luxury.
We understand that occasionally a different size or fit may be preferred, and we are pleased to offer store credit or an exchange within our structured policy below.
GENERAL SALES POLICY
All purchases made through Luxe Living Fashions are final sale with the exception of approved size exchanges or store credit.
We do not offer refunds under any circumstance. Once store credit has been issued, it is considered final and non-refundable.
Store credit is valid for future purchases on our website and must be requested within 7 days of receiving your return label.
ELIGIBILITY REQUIREMENTS
To ensure that all Luxe Living Fashions garments maintain their pristine condition and exclusivity, the following criteria must be met for a return or exchange to be accepted:
- Items must be returned within 7 days of delivery.
- The merchandise must be unworn, unwashed, free of scent, and in its original packaging, with all designer tags and accessories attached.
- Any item showing signs of wear, damage, fragrance, or tampering will be ineligible for return and will be sent back to the customer.
- Please include your original packing slip or a note with your full name and order number inside the package.
- Luxe Living Fashions reserves the right to decline any return that does not meet these standards or appears inconsistent with our inspection records.
EXCHANGE PROCEDURE
- Please contact our Customer Experience Team at info@LuxeLivingFashions.com within 7 days of receiving your order.
- Once your exchange is approved, a return shipping label will be provided.
- Upon receipt and inspection of the item, your exchange or store credit will be processed within 7–14 business days.
If your preferred size or style is unavailable at the time of processing, a store credit code will automatically be issued for future use. The quickest way to secure a new size or style is to reorder once your store credit has been applied.
STORE CREDIT
- Store credit is issued via a unique Luxe Living Fashions code or digital gift card, redeemable exclusively at www.LuxeLivingFashions.com.
- Credit values exclude shipping fees, which are non-refundable.
- Once issued, store credit is final sale and cannot be converted to cash or card reimbursement.
FINAL SALE ITEMS
To maintain the highest standards of hygiene and exclusivity, the following items are non-returnable and final sale:
- Swimwear, lingerie, hosiery, undergarments, jewelry, sunglasses, accessories, and clearance items.
QUALITY ASSURANCE
Each item is meticulously inspected by our team prior to shipment. In the rare event a return is received in a condition inconsistent with our inspection records, Luxe Living Fashions reserves the right to deny credit and return the merchandise to the customer.
Our goal is to preserve the integrity of every Luxe Living Fashions piece — ensuring that every client receives an item of uncompromised luxury.
ORDER CANCELLATION POLICY
Orders may only be cancelled within 24 hours of purchase. After this time, processing and fulfillment will have begun, and cancellation requests cannot be accommodated.
DESIGNER PRODUCTS & AUTHENTICATION NOTICE
Luxe Living Fashions collaborates with authorized third-party retailers and verified distributors to provide access to rare and coveted designer pieces.
Due to the nature of these partnerships, some items may not include original authentication cards. Authenticity and quality, however, remain guaranteed through our verified network.
Please contact info@LuxeLivingFashions.com with any product inquiries prior to purchase.
CHARGEBACKS & DISPUTES
If a chargeback or payment dispute is filed, Luxe Living Fashions reserves the right to suspend or decline all associated returns, exchanges, or future orders. All financial resolutions will then proceed directly through your issuing bank or payment provider.
ADDITIONAL INFORMATION
Luxe Living Fashions is not responsible for delays or lost returns caused by third-party couriers. We recommend retaining proof of shipment until your return has been officially received and processed by our team.
